Shipping Policy

Shipping Policy

Thank you for shopping with us! Below is our shipping policy to inform you about the processes and timeframes associated with your order.

1. Order Processing Time

All orders are processed and prepared for shipment within 7–9 business days (Monday to Friday, excluding holidays) from the date of purchase.

• Please note that processing time is separate from the shipping time.

• During peak seasons or promotional periods, processing times may occasionally be extended. Any significant delays will be communicated via email or through an announcement on our website.

2. Shipping Time and Total Delivery Estimate

Once your order has been processed, the estimated transit time for delivery is 1–14 business days.

Total Delivery Estimate:

The total time from placing your order to receiving it is estimated to be 8–23 business days (Processing Time + Shipping Time).

• These are estimates provided by the shipping carriers. Delivery times may vary depending on the destination, shipping method selected, and external factors like customs procedures or adverse weather conditions.

3. Shipping Methods and Costs

We currently offer the following shipping options for most regions:

• Standard Shipping:

  • Estimated Transit Time: 1–14 Business Days

  • Cost: $19.99

  • Details: Applicable worldwide

• Express Shipping:

  • Estimated Transit Time: 1–14 Business Days

  • Cost: $19.99

  • Details: Available for US and Canada only

4. Free Shipping Policy

We are pleased to offer Free Standard Shipping on all orders over $59 USD (applicable only to the United States).

5. International Shipping

We ship to various international destinations, including the United States.

• Customs and Import Fees: For international orders, all duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the sole responsibility of the customer (recipient). We recommend checking with your local customs office before placing an order to determine potential charges.

6. Order Tracking

You will receive an email confirmation with your tracking number once your order has been shipped. You can use this number on the carrier’s website to monitor the progress of your delivery.

7. Address Accuracy and Issues

• Incorrect Address: It is the customer's responsibility to ensure the shipping address is entered correctly. We are not responsible for packages that are delayed, lost, or returned due to an incorrect or incomplete address provided by the customer. If a package is returned, the customer will be responsible for the reshipment fee.

• Lost or Damaged Packages: If you believe your package is lost or if it arrives damaged, please contact us immediately within 3 days of the expected delivery date or receipt. We will work with the shipping carrier to investigate and provide assistance.